Team Leader Operations – Banking Process - Voice (Hyderabad)
Demographic HR Service Verified
Location
Hyderabad
Work mode
Office
Employment
Full time
Experience
4+ yrs
Skills
International Voice (Banking) – Retail Voice
Salary (annual CTC)
₹10 LPA CTC
Company site
demographic.co.in/
About this role
About the role
- Lead a team of customer-service agents, drive daily performance and keep the process on target.
Requirements
- Total experience: 4 years
- Relevant experience: 1 year as Team Leader
- Skills / domain: International Voice (Banking) – Retail Voice
- Strong people-management and coaching skills
- Excellent communication in English
- Working knowledge of MIS reporting and process metrics
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