Location Pune Maharashtra

Work mode Office

Employment Full time

Experience Up to 5 yrs

Skills International Voice Process, Inbound Calling, Customer Service, Customer Experience

Salary (annual CTC) ₹7 LPA – ₹8 LPA CTC

Company site demographic.co.in/

About this role

Lead a team of customer-service agents, drive daily performance and keep the process on target.

Total experience: 4 years
Relevant experience: 1 year as Team Leader
Skills / domain: International Voice Process (Monday start) – Pune; Healthcare or Voice experience
Strong people-management and coaching skills
Excellent communication in English
Working knowledge of MIS reporting and process metrics

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Team Leader Operations – Healthcare (Pune)